Now hiring

OPERATIONS & TRANSACTION MANAGER

Full time · Greenwood, IN · Hybrid

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Who we are

We believe in a re-imagined real estate experience founded on a people-first mentality, leading innovation, and world class service.

The Patterson Collective is a boutique real estate practice founded by Center Grove native Rachel Patterson, with roughly $85 million in career sales and a focus on luxury and new construction. We serve clients across the 465 loop with the Southside as home base. We lead with people, use modern systems to work smarter and hold every client experience to a high standard. We're looking for the person who makes all of that run.

The details

AT A GLANCE

Location

Hybrid, based in Greenwood
In the office Mondays and as needed
Flexibility to work from home

Schedule

Full time
Monday–Friday
8:30 a.m.–4:30 p.m.

Compensation

$40,000–$55,000
Depending on experience

Time off

Two weeks paid vacation
Limited time off March–July
(our peak season)

License

Real estate license preferred
Not required

Reports to

Rachel Patterson, Founder
Reliable transportation required

The role

EVERY DETAIL, START TO CLOSE

You'll own the full lifecycle of every transaction, for sellers and buyers alike, from pre-listing or the first showing all the way through closing. That's about 45 transactions a year. You'll manage the timelines, vendors and communication so every client gets a polished, white-glove experience.

You're highly organized, proactive and detail-oriented, and you can keep many moving pieces in motion while staying professional.

Day to day

WHAT YOU'LL OWN

Listing preparation & launch
  • Send pre-listing homeowner to-do checklists and track completion
  • Source quotes for, coordinate and schedule all pre-market services: landscapers, cleaners, stagers, handymen, signage and lockbox installation
  • Schedule photography, videography and media days, and make sure marketing assets arrive on schedule
  • Send calendar invites and confirm logistics with all vendors and homeowners
Listing lifecycle & project management
  • Create and manage a full timeline for each listing, from pre-listing to active, pending and closed
  • Make sure listings go live on time with all marketing in place, including postcards and print collateral
  • Hand off tasks to other team members and make sure they get done on time
  • Input or verify all MLS data, disclosures and attachments, and make sure details match the marketing
  • Manage status updates, price adjustments and listing changes
Buyer support
  • Send buyer agreements for signature through dotloop before showings begin
  • Set up MLS search alerts for every active buyer, book showings and map efficient multi-home tours
  • Stay on every client text thread so timing and next steps are always current
Transaction management
  • Coordinate the inspection response: contractor quotes, scheduling and verifying repairs
  • Track every contract deadline: earnest money, inspection, appraisal, HOA documents and closing
  • Coordinate access, the final walkthrough and closing
  • Own all transaction emails from accepted offer through closing
  • Follow up with lenders, title and HOA, and keep Rachel updated on every active file
  • Order closing gifts and champagne deliveries ahead of time
  • Close out each file: set the Homeiversary reminder and prep the sold-listing social post
Inbox & communication
  • Manage Rachel's inbox throughout the day: responding, triaging and keeping it organized
  • Keep clients, vendors and team members informed on timelines and next steps
  • Send calendar invites and 24-hour reminders for every appointment and contract deadline
Vendors, events & client care
  • Build and maintain a trusted preferred-vendor list, tracking performance, pricing and reliability
  • Help plan and run high-end client appreciation events
  • Run the monthly home-anniversary program: personalized cards, equity letters and first-year client deliveries

You'll thrive here if…

  • You don't just love details, you're energized by them
  • You believe everything is figure-out-able
  • You can manage multiple timelines and priorities at once
  • You write and speak clearly and professionally
  • You're steady, dependable and precise (S/C on the DISC profile)
  • You're comfortable working daily in MIBOR, dotloop, Supra, Canva, Instagram, Facebook and TikTok
  • You have 2+ years in real estate, operations or project coordination (preferred)

What success looks like

  • Listings are prepared and launched seamlessly, with no missed details
  • Vendors are coordinated efficiently and professionally
  • Timelines run proactively without constant oversight
  • Communication is clear, consistent and elevated
  • Every client experience reflects a polished, luxury-level brand
  • Rachel's time goes to face-to-face clients, marketing and relationships

Apply to join

THE PATTERSON COLLECTIVE

Please complete all sections. Rachel personally reviews every application.